If your iPhone 12 Pro screen is cracked, not responding to touch, or not showing a picture when your phone is powered on, use this guide to restore your iPhone to working order with a new screen, a.k.a. display assembly.
The combined earpiece speaker + sensor assembly affixed to the back of the display is paired to your individual iPhone from the factory, so you must transfer it from your old display to your new one during any display replacement. It contains the flood illuminator, which is part of the biometric Face ID security feature. If it is damaged or replaced, Face ID will cease to function, so take extra care not to damage any of these components during this procedure. If damaged, only Apple or an Apple-authorized technician can restore Face ID function.
Note: On iOS 17.6 and earlier, True Tone functionality is disabled after a screen replacement, even when using an original Apple screen. On iOS 18 and newer, you can calibrate your new screen using Apple's [link|https://support.apple.com/en-us/120579|Repair Assistant|new_window=true] to restore True Tone functionality on genuine screens purchased from Apple.
Remove the pentalobe screws
Mark your opening picks
Tape over any cracks
Anti-Clamp instructions
Heat the bottom edge
Apply a suction cup
Lift the screen slightly
Separate the bottom edge adhesive
Heat the right edge
Separate the right adhesive
Heat the top edge
Heat the left edge
Separate the left adhesive
Open the iPhone
Unscrew the battery and display connector cover
Remove the battery connector cover
Disconnect the battery
Disconnect the display cable
Disconnect the digitizer cable
Unscrew the front sensor connector cover
Remove the front sensor connector cover
Disconnect the front sensors
Remove the display assembly
Unscrew the speaker/sensor assembly
Flip the speaker assembly over
Heat the top edge of the display
Separate the ambient light sensor
Pry up the microphone
Pry up the proximity sensor and flood illuminator module
Remove the speaker and front sensor assembly
Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before installing.
To reassemble your device, follow the above steps in reverse order.
After your repair, depending on the replacement part, you may be able to [link|https://support.apple.com/en-us/120579|calibrate it using Apple's Repair Assistant|new_window=true], available as of iOS 18. Update your device, navigate to Settings → General ***→***About → Parts & Service History, tap Restart & Finish Repair, and follow the onscreen prompts.
Take your e-waste to an [[E-Waste|R2 or e-Stewards certified recycler|new_window=true]].
Repair didn’t go as planned? Repair didn’t go as planned? Try some [[Troubleshooting Problems After a Repair|basic troubleshooting]], or ask our [link|https://www.ifixit.com/Answers/Device/iPhone%2012%20Pro|iPhone 12 Pro] Answers community for troubleshooting help.